JHAI

Jim Heing & Associates, Inc.
Catastrophe Claims Service
717 South Main Street
Princeton, IL 61356
815-303-8259
Fax 801-740-2149

Jim Heing & Associates, Inc. is an adjusting firm located in Princeton, IL. We offer the highest-quality first party residential and commercial catastrophe, daily, and liability claim service, covering the continental United States. We specialize in smaller storms spread over wide rural, suburban, and metropolitan areas, and are able to handle even single claims in remote areas of our territory without additional cost. 

For all of our established clients, we offer the unique service of remaining available long after the initial event to handle all supplemental issues. 

We are known for providing an outstanding level of professionalism in our claims process, and offer our services only to those carriers who have the highest regard for their policyholders, and who require the delivery of the highest quality claims service.  We understand that prompt and thorough communication with the policyholder and the insurer is key to resolving what may be a difficult time for the homeowner, business owner, or farm operator. 

In the U.S. market we offer adjusting, auditing, oversight and consulting services. 

In the international market we provide planning and advisory services to reinsurers and insurers, in anticipation of and following the largest of events, as well as loss adjusting, oversight, audit and loss management services. 

Confidential Services 

Our adjusting and advisory services are provided to our clients on a confidential basis.  We do not share references nor client data, as we want you to have the most complete trust in the confidentiality of our service.  

Because the nature of disaster claims management requires the development of an on-going relationship with the carrier, we limit our services to those carriers with whom we have established a planning relationship.  Though we can be available to handle after-the-fact emergency claim, reserving, or settlement situations, we always encourage pre-loss communication and planning. 

To inquire further as to our services, please contact: 

 Jim Heing, President & CEO

815-303-8259 

Mike O'Meara, Vice-president, Claims

815-830-1599

Information for Homeowners

Our claims process is simple and straightforward. If you have any questions, you can always contact Jim Heing at 815-303-8259 or Mike O'Meara at 815-830-1599.  We will  be happy to answer any questions we can, or to refer you to the correct claims office representative to handle those questions beyond our authority. 

We will be happy to meet with you and your contractor in order to reach an agreed scope of damage.  When we call to set up the appointment to inspect the damages, at your request we will send an email confirming the appointment date and time. 

Following the inspection, we will submit to your insurance claims office a complete and itemized estimate, along with our recommendations for the repair/replacement of all covered items of damage. 

Because we are an independent firm, we cannot guarantee payment nor authorize repairs.  Only the claims office can guarantee payment. In order to help move your claim along, we submit our report within 24 hours of our inspection.